When you are in the market shopping for a freight trucking company, your desire should be to find the best. A company that will not just offer you great reliability for the shipment of your cargo, but also avail the services to you at the most affordable rates. Here are a few factors you should considering when looking for such a trucking company:
The reputation of the company
Before you enlist the services of any freight trucking company, you must find out more about their reputation. This is what will determine whether or not you will get good services from them. Some of the best places to check out their reputation include the Better Business Bureau and Angie’s List. Avoid those companies with lots of negative reviews, as well as those with lots of complaints from past customers.
It is not necessarily bad for a company to have old trucks, but new trucking fleets give more confidence in terms of safety and reliability. Newer trucks come with advanced safety features compared to the older ones, and they are the ones you should target for your shipping.
The service level provided
It is not just enough to choose freight trucking companies simply because they can deliver your cargo to the intended destinations. Find out about the specific services offered by the company, so that you see if they are aligned to your specific needs.
For instance, do they offer staging, storage, real time tracking and is there any other way you could use any of those to help you reduce the cost of shipping? Most importantly, they should be in a position or have experience in shipping the kind of cargo you want shipped.
Since you are entrusting them with your valuable cargo, you should strive to work with a trucking company that is very transparent. They should be upfront about their rates, fees, delivery times, their fleet and they should be able to answer any questions you may have without indicating that they are holding anything back. If you get an impression that they are trying to hide something, then you should hesitate working with them.